My mother buys almost everything now: clothes, shoes, even fish.
Last month she ordered shoes in two sizes and sent one back.
The shop accepted it, however the cost thirty thousand dong twice.
Some shops write a beautiful and send a completely different product.
My aunt received a jacket with a hole in the sleeve.
She sent five messages, and the shop finally gave her a .
Now my mother has three rules: read the , look at the customers' photos, and never buy an expensive thing without a phone number.
She also keeps the box for two weeks.
Online shopping saves her two hours a week, however it also costs an hour of checking.
Her advice is short: the price on the screen is not always the in the end.